FileTek Customer Support is a proactive and responsive organization with years of experience providing 24x7x365 assistance to a worldwide customer base. Our support representatives champion customer success from initial product installation planning through future system expansions and hardware/software upgrades. Our goal is to assist FileTek customers in maximizing their satisfaction and return on investment (ROI) in the many products and solutions that FileTek provides. In fact, we measure our success by how well our products help our customers achieve their business objectives.
FileTek comprehensive support services include flexible service options ranging from 24x7x365 assistance to same or next business day response; extensive predictive maintenance tools for investigating, monitoring, and tracking system activity; and automated recovery processes and tools.
Contacting Customer Support
To contact Customer Support:
- US-based customers can call FileTek toll-free at: 800-899-8920
- UK-based customers can call FileTek toll-free at: 0-800-0220-726
- Netherlands-based customers can call FileTek toll-free at: 0-800-0228-523
- Customers worldwide can call FileTek's Support Center at: +1-301-961-7727
- You can also email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
