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Remote Monitoring Service (RMS)

Enhanced Customer Support from FileTek

Features

  • Automated daily analysis of StorHouse system hardware log files
  • Automated daily trend analysis of performance
  • Daily report e-mailed to your system administrator
  • Daily review of device errors and trend reports
  • Support calls dispatched for covered hardware
  • Peripheral firmware revision control through FileTek engineering functions
Benefits
  • Utilization of FileTek proprietary hardware diagnostics for non-FileTek supported hardware
  • Reduced system downtime
  • More reliable system performance
  • Reduced system administrative tasks
For More Information

FileTek, Inc.
9400 Key West Avenue
Rockville, MD 20850
Phone: 301-251-0600
E-mail: info@filetek.com

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