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Remote Monitoring Service (RMS)
Enhanced
Customer Support from FileTek
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Features
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- Automated
daily analysis of StorHouse system hardware log files
- Automated
daily trend analysis of performance
- Daily report
e-mailed to your system administrator
- Daily review
of device errors and trend reports
- Support calls
dispatched for covered hardware
- Peripheral
firmware revision control through FileTek engineering functions
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| Benefits |
- Utilization
of FileTek proprietary hardware diagnostics for non-FileTek supported
hardware
- More reliable
system performance
- Reduced system
administrative tasks
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| For More Information |
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FileTek, Inc.
9400 Key West Avenue
Rockville, MD 20850
Phone: 301-251-0600
E-mail: info@filetek.com
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