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Press Release

Friends Provident Life Office Awards FileTek Contract for Software and Services - Company Will Provide Sophisticated Warehousing Management Solution for UK Insurance Provider

Rockville, MD (November 4, 1999) – FileTek, Inc. today announced that it has been awarded a contract from Friends Provident Life Office of the United Kingdom, to provide and integrate advanced data and storage management software and hardware for its enterprise-wide data. This represents the first installation in Europe of FileTek's StorHouse/SM, joining Friends Provident Life Office with major telephone companies, retail chains, banks, and insurance companies in North America and Africa who manage enterprise data with the StorHouse® family of products.

This installation also signifies the second partnering between FileTek’s StorHouse product and DST Systems’ AWD® workflow, document management and customer service products. That first installation is located at Old Mutual, a financial services group located in South Africa.

FileTek's StorHouse/SM will be used by Friends Provident Life Office to support the DST workflow management and customer service support system handling the digital images of customer policies and correspondence. Friends Provident Life is a customer of DST International, a wholly owned subsidiary of DST Systems. By using StorHouse/SM, images that are retrieved more often will be stored and managed on RAID disk, while those less frequently accessed will be stored and managed by StorageTek's latest 9840-tape technology. The contract also calls for the installation of FileTek's Control Center, the company's new graphical user interface (GUI), which simplifies the management of the StorHouse system.

"We're very excited about this new customer because our applications are a perfect fit for what Friends Provident Life Office wants to accomplish in storing their policy data and being more customer-focused," said Nick Van Wyk, FileTek UK Limited's Director of International Operations. "FileTek has successfully helped other companies before in this area and we look forward to doing the same with Friends Provident."

"By replacing our optical libraries with RAID and tape, we will have the capability to manage our data more economically and efficiently with StorHouse. We expect to retain better control of our information, and provide flexibility in the way the business uses that data; in addition we expect to save money in data management costs," said Andy Whiting, Computer Services Manager at Friends Provident Life Office. "We know FileTek's track record in this technology and are very much looking forward to working with them."

StorHouse/SM is FileTek's comprehensive data management software which allows row-level access to data being stored across a hierarchy of media (e.g., tape, RAID, optical) for managing terabytes to petabytes of enterprise-wide atomic or detailed data. FileTek designed StorHouse/SM to satisfy different end-user requirements for storage, performance, cost, and data retention. It also provides unrivaled data accessibility, availability, and file and media management features.

About FileTek
FileTek, Inc. develops, markets and supports integrated data storage and access management solutions that help organizations reduce costs and increase return on investment by enabling accurate decision-making. The company specializes in enterprise-level management and storage of transaction and historical data in relational and non-relational form.

FileTek is headquartered at 9400 Key West Avenue, Rockville, MD 20850.

Telephone: 301-251-0600
Fax: 301-251-1990
Internet: www.filetek.com

FileTek's European Office (FileTek UK Limited) is located at One Northumberland Avenue, London, UK WC2N 5BW.

Telephone: 171-872-5583
Fax: 171-753-2829

About DST Systems, Inc.
DST Systems, Inc. has more than 53,000 seats on AWD® worldwide, serving insurance, mutual fund, and other financial services clients. DST provides a variety of servicing solutions, automated back-office systems, and leading-edge call-center and Internet products—all integrated to provide DST’s clients the capabilities they need to improve productivity, increase efficiencies, and provide higher levels of service.

For more information, contact: Peter Abzug.
pabzug@filetek.com (301) 517-1823

© 1999 FileTek, Inc. All rights reserved.

Trademarks: FileTek and StorHouse are U.S. registered trademarks of FileTek, Inc. Other trademarks included herein are the property of their respective owners. The following U.S. patents protect StorHouse: 4,864,572; 5,257,660; 5,727,197.

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